Cricket Bat Warranty

Fantail Cricket provides a 6-month limited warranty for bats purchased after 20/02/26 (bats purchased on or prior to this date carry a 12-month warranty), covering specific faults listed below. Repairs due to reasonable use within this period are free, though return postage and packing charges apply. Subsequent repairs and servicing incur a fee. Reasonable use is defined as using the bat to hit cricket balls. If a bat is deemed unrepairable due to listed faults within 6 months, a store credit equal to its value will be issued. Fantail Cricket Ltd reserves the right to void the warranty if the bat is misused or if labels are removed. No cash refunds are available, and customers must cover return postage costs.

Should you believe a warranty claim necessary, the product must be returned to us for inspection. Proof of purchase is required for any claim to be valid. 

The warranty period does NOT include the following;

  • Misuse
  • Insufficient knocking in and preparation prior to use
  • Superficial cracking
  • Superficial denting 
  • Damaged/Broken edges, face or toe, or excessive use
  • Bats used against bowling machines are not returnable as these machines especially damage them.
  • Damage due to moisture and or dirt
  • Service add-ons

The warranty period does include the following;

  • Shoulder cracking
  • Handle cracks
  • Splice cracks
  • The blade breaking in half laterally
  • Damage due to storm damage